IRCE 2016

Internet Retailer Conference & Exhibition


Senior Manager, Social Media, Customer Engagement
Alex and Ani

As senior manager of social media and customer engagement at Alex and Ani, Jessica Latimer has helped build out and manage a team of 10 people and six social media coordinators and managers and four digital customer service specialists. Prior to Alex and Ani, Jessica worked nine year in magazine publishing where she served as managing editor overseeing two titles, Grace Ormonde Wedding Style and Grace Ormonde Wedding Style New England along with their websites and social media strategies.

Related Sessions
3:45 pm, June 9, 2016
Converting Social Channels to Service Channels