IRCE 2016

Internet Retailer Conference & Exhibition


Director of Customer Success

Jordan Garner has worked in the digital marketing space since 2009, having helped grow several small to mid-size agencies and SaaS companies. She has worked to bridge the gap between customer-facing and commercially-focused operations and engineered solutions. She also has experience in account management and customer success, working with both small and enterprise businesses from various industries, specializing in SEO, SEM, and reputation management. Jordan joined Trustpilot two years ago and started the North American Customer Success organization. She now works with the marketing team to define value and thought-leadership in the customer review space.

Related Sessions
1:15 pm, June 9, 2016
Reviews Happen: A Strategy for When and How to Respond